International Journal of Higher Education Management
Volume 06 Issue 01 (August 2019)
Issue citation and reference package
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1. Do social media help in the sustainability of small businesses? A pedagogical study using fictional business cases
Authors: Deepraj Mukherjee; Erin E. Hollenbaugh
Published: 07 Aug 2019
Article URL: https://ijhem.com/details&cid=65
References: Ahlstrom, D. (2015). Successful Publishing in Academic and Scientific Journals: Framing and Organizing the Scholarly Paper. International Journal of Higher Education Management, 2(1), 106-120. Andzulis, J. M., Panagopoulos, N. G. and Rapp, A. (2012) A Review of Social Media and Implications for the Sales Process. Journal of Personal Selling & Sales Management, 32(3), 305-316. Artz, G. (2003). Rural Area Brain Drain: Is it a Reality? Choices, 18(4), 11-15. Barnes, N. G. (2010). Tweeting and Blogging to the Top: How do the Most Successful Companies Use Social Media? Marketing Research, 22(1), 8-13. Barnes, D., Clear, F., Dyerson, R., Harindranath, G., Harris, L. and Rae, A. (2012). Web 2.0 and Micro-Businesses: An Exploratory Investigation. Journal of Small Business and Enterprise Development, 19(4), 687-711.  Bennett, S. (2012). Social media is making a big impact on small business. [online] AdWeek. Available at: https://www.adweek.com/digital/social-media-small-business/ [Accessed 15 Apr. 2019]. Bonwell, C. and Eison, J. (1991). Active learning: Creating excitement in the classroom. ERIC Digest [online]. Available at: https://eric.ed.gov/?id=ED336049 [Accessed 15 Apr. 2019].   Broekemier, G., Chau, N. and Seshadri, S. (2015). Social Media Practices among Small Business-to-Business Enterprises. Small Business Institute Journal, 11(10), 37-48. Carr, C. and Hayes, R. (2015). Social Media: Defining, Developing, and Divining. Atlantic Journal of Communication, 23(1), 46-65.  Fischer, E. and Reuber, A. R. (2011) Social Interaction Via New Social Media: (How) Can Interactions on Twitter Affect Effectual Thinking and Behavior? Journal of Business Venturing, 26, 1-18. Gibbs, R. (2006). Education as a Rural Development Strategy. Management Quarterly, 47(4), 34-43. Global Digital Report. (2018). Available at: https://wearesocial.com/blog/2018/01/global-digital-report-2018 [Accessed 15 Apr. 2019]. Grewal, D. and Levy, M. (2013). Marketing. New York: McGraw-Hill. Helms, M. (2006). The case method of analysis. In: M. Helms, ed., Encyclopedia of Management, 1st ed. Farmington Hills, MI: Gale Cengage, pp. 67–69. Kruger, L. and Gilroy, A. (2013). Broadband Internet Access and the Digital Divide: Federal Assistance Programs. Journal of Current Issues in Media & Telecommunications, 5(4), 303-329. Levy, M. and Powell, P. (2003). Exploring SME Internet Adoption: Towards a Transporter Model. Electronic Markets, 13(2), 171-181. Maltby, E. and Ovide, S. (2013). Small Firms Say LinkedIn Works, Twitter doesn’t. The Wall Street Journal, [online]. Available at: http://online.wsj.com/article/SB10001424127887323926104578273683427129660.html  [Accessed 15 Apr. 2019]. Mesney, A. (2013). Taking Stock of the Century-Long Utilization of the Case Method in Management Education. Canadian Journal of Administrative Sciences, 30(1), 56–66. Mills, B. and Hazarika, G. (2001). The Migration of Young Adults from Non-Metropolitan Counties. American Journal of Agricultural Economics, 83(2), 329-340.  Nummela, N. and Saarenketo, S. (2016). The dynamics of failure in international new ventures: A case study of Finnish and Irish software companies. International Small Business Journal 34(1) 51–69 Sameer, K. (2013). Case study method: Why and how the best business schools use it. [online]. Available at: https://www.mbacrystalball.com/blog/2013/12/03/case-study-in-business-schools/ [Accessed 15 Apr. 2019]. Small Business Administration, (2018). Research and statistics. [online] Available at:      https://www.sba.gov/category/advocacy-navigation-structure/research-and-statistics [Accessed 15 Apr. 2019]. Smith, N. and Wollan, R. (2011). The power and business risks of social media. In: N. Smith, R. Wollan and Zhou, C., eds., The Social Media Management Handbook: Everything You Need to Know to Get Social Media Working in Your Business, 1st ed. Hoboken, NJ: John Wiley & Sons, pp. 3-15. Svinicki, M. and Dixon, N. (1987). The Kolb Model Modified for Classroom Activities. College Teaching, 35(4), 141-146. Available at: https://www.jstor.org/stable/27558239 [Accessed 15 Apr. 2019]. Van Noort, G., Voorveld, H. and Van Reijmersdal, E. (2012). Interactivity in Brand Websites: Cognitive, Affective, and Behavioral Responses Explained by Consumers’ Online Flow Experience. Journal of Interactive Marketing, 26(4), 223-234. Wang, X., Yu, Y. and Wei, Y. (2012). Social Media Peer Communication and Impacts on Purchase Intentions: A Consumer Socialization Framework. Journal of Interactive Marketing, 26(4), 198-208
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2. Business Schools for global harmony and coexistence: Curriculum, a common language for developing relationships
Authors: Bashir Ahmad; Ahmed Saeed Minhas
Published: 07 Aug 2019
Article URL: https://ijhem.com/details&cid=66
References: Edwards, T., & Rees, C. (2016). International Human Resource Management: Globalization, National Systems and Multinational Companies (New edition edition). Harlow, England: Trans-Atlantic Publications, Inc. Floyd, L., Xu, F., Atkins, R., & Caldwell, C. (2013). Ethical Outcomes and Business Ethics: Toward Improving Business Ethics Education. Journal of Business Ethics, 117. https://doi.org/10.1007/s10551-013-1717-z Ferrer, J., Fort, T., & Gulping, R. (n.d.). How Business Can Foster Peace. 20. Jan Art Schulte. (n.d.). Globalization: A Critical Introduction Jan Art Scholteâ Google Books. Retrieved from https://books.google.com.pk/books/about/Globalization.html?id=2MJ3ngEACAAJ&redir_esc=y Key and methodology for master’s in management 2016 | Financial Times. (n.d.). Retrieved from https://www.ft.com/content/aa2b8c86-6f1a-11e6-9ac1-1055824ca907 Measure of Internationalization? | Inside Higher Ed. (2016, January 17). Retrieved July 19, 2019, from https://www.insidehighered.com/blogs/world-view/measure-internationalization Porter, M. E. (n.d.). The five competitive forces that shape strategy. Retrieved from https://manchester.rl.talis.com/items/7942EA5E-8960-D78C-96BF-9D55F19FB180.html Frank J. Calico and others (2010) Google Search. (n.d.). Retrieved from https://www.google.com/search?q=to+Frank+J.+Cavico+and+others+(2010)&tbm=isch&source=iu&ictx=1&fir=0atVNpkFnr6CJM%253A%252CryNjqLDp5oyb7M%252C_&vet=1&usg=AI4_-kTTT4n2swynlHqPnl_M8J-FsGt25Q&sa=X&ved=2ahUKEwjgmvLQotXjAhWCtXEKHUOhCAoQ9QEwBnoECAkQCQ#imgrc=0atVNpkFnr6CJM: European Parliament’s Committee on Culture and Education (2015), Internationalization of Higher Education, (www.europarl.europa.eu). Global Talent Competitiveness Index (2016) http://global-indices.insead.edu/gtci/gtci-2015. AACSB International (2003), ‘Sustaining scholarship in business schools’, Report of the Doctoral, Faculty Commission to the Board of Directors of AACSB International available at www.aacsb.edu/dfc Bouchikhi, H. and Kimberly, J.R. (2001), “It’s difficult to innovate: the death of the tenured professor and the birth of the knowledge entrepreneur”, Human Relations, Vol. 54 No. Connolly, M. (2003), “The end of the MBA as we know it?” Academy of Management Learning & Education, Vol. 2, December. Doz, Y., Santos, J. and Williamson, P. (2001), From Global to Metanational, Harvard Business School Press, Boston, MA. Friga, P., Bettis, R. and Sullivan, R. (2003), “Changes in graduate management education and new business school strategies for the 21st century”, Academy of Management Learning & Education, Vol. 2 No. 3, pp. 233-49. Frank J. Cavico, Bahaudin G. Mujtaba, Contemporary Issues in Education Research Nova Southeastern University, January 2010 Volume 3, Number 1, USA
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3. TQM in Higher Education Institutions: The case of HSJ
Authors: Charalampos Platis; Evangelia Fragouli
Published: 07 Aug 2019
Article URL: https://ijhem.com/details&cid=67
References: Abbot P. (2000). Assuring Academic Standards and Quality in Higher Education-The UK Experience. In Staples, W. & Strikanthan, G. (eds), The Transactions of the 21st International Conference on Assessing Quality in Higher Education, June 28-30, RMIT, Melbourne, Australia.  Altbach P.G. (2000). The Deterioration of the Academic Estate: International Patterns of Academic Work. In Altbach, P.g.(ed), The Changing Academic Workplace: Comparative Perspectives, Centre for International Higher Education Lynch school of Education, Boston College, Massachusetts, pp. 11-34.  Ardi, R., Hidayatno, A. and Yuri M. Zagloel, T. (2012). Investigating relationships among quality dimensions in higher education. Quality Assurance in Education, 20(4), pp.408428.  Armstrong, G. & Kotler, P. (2015). Marketing: An Introduction (12th edition). Pearson, pp. 230.  Badri, M.A., Selim, H., Alshare, K., Grandon, E.E., Younis, H. and Abdulla, M. (2006). The baldrige education criteria for performance excellence framework: empirical test and validation, International Journal of Quality & Reliability Management, 23(9), pp. 11181157.  Belias, D., Koustelios, A., Varsanis, K., Kyriakou, D., Sdrolias, L. (2017). Integrating Total Quality Management Philosophy in Greek Higher Educational Institutions, in: Strategic Innovative Marketing, Springer Proceedings in Business and Economics. Springer, Cham, pp. 85–90.   Birnbaum, R. (2000). Management fads in higher education. Where they come from, what they do, why they fail. San Francisco: The Jossey – Bass Higher and Adult Education Series.   Bou ‐ Llusar, J.C; Escrig‐Tena, Α.Β.; Roca‐Puig, V. and Beltrán‐Martín, I. (2005). To what extent do enablers explain results in the EFQM excellence model? An empirical study, International Journal of Quality & Reliability Management, 22(4), pp. 337-353.  Bou-Llusar, J., Escrig-Tena, A., Roca-Puig, V. and Beltrán-Martín, I. (2009). 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Quality Assurance in Education, 14(2), pp. 99122.    Calvo-Mora, A., Ruiz-Moreno, C., Picón-Berjoyo, A. and Cauzo-Bottala, L. (2014). Mediation effect of TQM technical factors in excellence management systems. Journal of Business Research, 67(5), pp.769-774.  Campatelli, G., Citti, P., & Meneghin, A. (2011). Development of a simplified approach based on the EFQM model and Six Sigma for the implementation of TQM principles in a university administration. Total Quality Management & Business Excellence, 22(7), pp. 691–704.  Collis, J., & Hussey, R. (2003). Business research: A practical guide for undergraduate and postgraduate students (2nd ed.). Houndmills, Basingstoke, Hampshire; New York: Palgrave Macmillan.  Cruickshank, M. (2003). Total quality management in the higher education sector: a literature review from an international and Australian perspective. Total Quality Management and Business Excellence, 14(10), pp. 1159-1167.  Dahlgaard J. & Dahlgaard - Park S. M. (2006). 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4. A qualitative investigation into the reasons for low academic achievement of international students in a private college
Authors: Dinesh Bist; Peter Smith; Mark S. Davies
Published: 07 Aug 2019
Article URL: https://ijhem.com/details&cid=68
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5. An empirical study on user acceptance of ERP system by international students in Chinese HEIs: A TAM approach
Authors: Rupesh Regmi; Zhuo Zhang; Shradha Khanal; Hongpeng Zhang; Jongkwan Kim
Published: 07 Aug 2019
Article URL: https://ijhem.com/details&cid=69
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